Salesify.com

Human Resources Manager

Responsibilities:

• Performs full cycle recruiting, including benchmarking, post analysis and on-boarding procedures
• Conduct necessary training for new employees
• Manages employee relations, health & safety programs, and benefits
• Responsible for development of HR policies and practices and coordinating HR initiatives
• Maintain and develop processes to address performance management, staff induction, reward and recognition, staff retention, career development, succession planning, competency building/mapping, and compensation/benefit programs.
• Handles/guides employee discipline, turn-over and dismissal
• Oversee and support employee engagement activities by the company
• Compile employee statistics and reports
• Oversee day to day functioning of the HR department

Requirements:

• A Bachelor's in Human Resources Management, Business/Administration/Management, or equivalent
• Minimum 2-3 years HR experience at a call center/BPO company
• Stable career progression
• Excellent spoken and written English communication
• Experience in high volume recruiting, change management and employee relations
• Must be a proven multi-tasker, organized, detail oriented, and have a strong time management ability
• Proven problem solver, motivator, leader, and manager
• Training experience is a plus
• Able to work with employees at all levels
• Flexible with scheduling and assignments
• Experienced user of Microsoft Word, Excel, Powerpoint, and Outlook